privacy policy - Excelsior Villas
Welcome to Excelsior. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your information when you visit our website and use our services.
privacy policy
Information We Collect
We collect personal information to provide and improve our services to you. The types of information we collect include:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Property Information: Details about the properties you own or manage, including address and property features.
- Booking Information: Information related to reservations, such as booking dates and guest details.
- Payment Information: Credit card details and billing information.
- Usage Data: Information about how you use our website, including IP addresses, browser type, pages visited, and other usage data.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing Services: To manage and facilitate bookings and property management services.
- Communication:To contact you with updates, promotional offers, and other information related to our services.
- Improving Our Services: To analyze usage and improve our website and services.
- Legal Compliance: To comply with legal obligations and protect our rights and interests.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing services to you.
- Legal Requirements: We may disclose your information if required by law or in response to legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.
Security of Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
- Objection: You can object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the contact details provided below.
Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device. You can control the use of cookies through your browser settings.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Feel free to adjust this privacy policy to fit your specific needs and legal requirements.